How do I return an item?

MCK only offers fine quality merchandise. We believe that you will be completely satisfied with all of your purchases and we want to ensure that you have a satisfactory shopping experience. Therefore, if you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will:

  •     Issue you a store credit for 100% of the purchase price, or
  •     Replace or exchange the merchandise only if item has not been used or manufacturs warranty is applied after 30 days,
  •     Credit the purchase price to your credit card account.

Shipping and handling charges are not refundable.

We want to make your shopping experience as easy and safe as possible. Please contact our Customer Service Department with any additional questions or concerns you may have.

What is our procedure?

If you are not completely satisfied, we will gladly accept returns or exchanges within 30 days from receipt of your merchandise. Our return policy is hassle-free: all you need to do is to simply ship the merchandises with the original invoice back to us at:
533 2nd Street
Encinitas, CA 92024

Call and speak to a customer service rep at 1.877.213.6336
Or fax us at 1.760.494.8736

Return policy is 30 day money back guartnee as long as the item has not been used  Manufactor warntey is applied after 30 days.  Any sale item is returned as sale item,  Returned shipping is paid by customer.